Before you report: please confirm that no one in your household or business has purchased SPYERA. Charges may appear under a different billing descriptor than “SPYERA”.
1
Gather the details
Note the charge date, amount, currency, and the last 4 digits of the card, plus the descriptor shown on your statement.
2
Contact our team
Open Live Chat and share the transaction details. Our 24/7 billing team looks it up straight away.
3
We resolve it fast
If the charge isn’t yours, we refund it immediately — no need to raise a bank dispute.
Report via Live Chat
See also our Refund Policy and Support.