Account & Login
Help with your SPYERA account: logging in, resetting your password, changing your email address and accessing your dashboard.
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Is SPYERA Blocked in Your Country? How to Access It
If SPYERA won’t load in your region, your internet service provider or government may be blocking access. You can restore access in…
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Where Do I Find My Activation Code?
Find your activation code in the welcome email or in the Billing System under Activation Codes.
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Which SPYERA Login Do I Need? Billing System vs Web Account
Ensure you are entering the correct credentials for either the Billing System or the Web account, as both use separate logins.
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Why Can’t I Log In to My SPYERA Web Account (Dashboard)?
If you can’t log in to your SPYERA account, the cause is almost always one of three things: incorrect login details, two-factor…
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Why Can’t I Log In to the SPYERA Billing System?
If you see an “Incorrect username or password” error when signing in to the SPYERA Billing System, the fix is almost always…
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Why Did the Target Device Stop Sending Logs?
If your target device has stopped sending new logs to your web account, don’t panic. A short pause in log uploads is…
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Why Does My Licence Say Expired When I Have Already Paid?
If your licence shows as expired after paying, contact support with your activation code so the expiry date can be corrected.