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When Does My Subscription Period Start?

Your subscription period starts on the day your payment is confirmed. That is also the moment your licence is created and your welcome email is sent.

What this means

  • A 1-month plan bought on the 10th renews on the 10th of the next month; a 12-month plan renews on the same date next year.
  • The clock runs whether or not the app is installed. Installing a week later does not add a week to the period.
  • The renewal date is shown for each subscription in the Billing System under Activation Codes.

Buying before you have the device

If you will not have access to the device for a while, buy when you are ready to install. Installation takes only a few minutes, so there is nothing to gain from buying early.

Changing devices

Moving the licence to another device of the same type does not restart the period. Uninstall from the old device, then activate the new one with the same activation code.

Cancelling

You can cancel at any time. Billing stops immediately and the licence keeps working until the end of the period you have already paid for. Refunds follow the 10-day money-back guarantee.

Still need help?

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